The Clean Team delivers elite exterior cleaning with pride. From driveways to gutters and windows — always reliable, always professional.

Contact Us

Location

Newcastle - 20 mile radius of NE1

Phone

07471 933453

Email

thecleanteamuk@hotmail.com
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Privacy

1. Introduction

At The Clean Team, your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or booking our services, you accept the terms of this policy.

2. Who We Are

The Clean Team
Newcastle upon Tyne (covering a 20-mile radius from NE1)
📞 07471 933453
📧 thecleanteamuk@hotmail.com
Registered in the United Kingdom.

3. What Information We Collect

We may collect and process the following personal data:

  • Name, company name, or business name
  • Email address and telephone number
  • Property or job site address
  • Service requests, quote information, and booking preferences
  • Enquiries or messages sent via contact forms or WhatsApp
  • Website usage data via analytics tools and cookies

4. How We Use Your Information

Your data may be used to:

  • Provide cleaning quotes or complete service bookings
  • Respond to your enquiries
  • Deliver the services you’ve requested
  • Improve our website and services
  • Meet legal and administrative requirements
  • Send updates or appointment reminders

5. Lawful Basis for Processing

We process personal data based on the following lawful grounds:

  • Your consent (e.g., contact or quote forms)
  • Contractual necessity (e.g., fulfilling booked services)
  • Legal obligations (e.g., invoicing and insurance records)
  • Legitimate interest (e.g., responding to messages or improving services)

6. Data Sharing and Disclosure

We do not sell or rent your data.

We may share data with:

  • Trusted contractors or team members involved in your cleaning project
  • Service providers (e.g., email or booking systems)
  • Legal authorities where required by law

All third-party partners handle data securely and lawfully.

7. Data Security

We are committed to protecting your information. Measures include:

  • Secure website hosting and encryption
  • Limited access to customer data
  • Confidentiality agreements with staff and partners

8. Data Retention

We retain your information only as long as necessary to:

  • Deliver your services
  • Maintain legal and financial records
  • Support future service history if requested

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Limit or object to certain types of data use
  • Withdraw consent where applicable

Please email thecleanteamuk@hotmail.com to make a request.

10. Cookies

Our website may use cookies to track site performance and enhance your browsing experience. You can manage cookie preferences in your browser settings.

Our site may contain links to services like WhatsApp, Facebook, or Instagram. We are not responsible for how these platforms handle your data. Please check their respective privacy policies.

12. Policy Updates

This policy may be updated periodically to reflect changes in our services or legal duties. The latest version will always be published on our website.

Last Updated: June 2025

13. Contact Us

If you have questions about how we handle your data, please contact:

📞 07471 933453
🌐 https://thecleanteamuk.com

Thank you for trusting The Clean Team. Your privacy is just as important to us as your property’s appearance.